Questions

We're here to help.

• What is Kove RX?

  Kove RX is your comprehensive health and wellness partner — a telemedicine platform that pairs you with U.S. board-certified physicians for virtual consultations and coordinates cost-effective, high-quality prescription treatments shipped directly to your door. Every physician thoroughly reviews each patient's intake and prescribes therapy when appropriate, across acute, subacute, and chronic care. Our mission is accessible, affordable, premium healthcare — regardless of insurance — with complimentary 2-day shipping and a seamless online experience.

• What is the Kove RX process?

  Choose the therapy you need, click 'Start My Visit,' and answer a brief set of medical questions. Our U.S.-based doctors thoroughly review your information and prescribe medication as necessary. Expect a response within approximately 24 hours. In certain states a video consultation or live chat is required — if so, your physician will reach out to complete the visit.

• How much does Kove RX cost?

  Medication at clearly reduced prices versus drug manufacturers and your local pharmacy. Catalog prices are visible once you create your patient account — no surprise fees, no insurance maze.

• Do I need insurance?

  No. Kove RX works independent of insurance. Many of our members find our flat, transparent pricing lower than their copay — and shipping is always free.

• Are your physicians real and licensed?

  Yes. Every prescription is overseen by a fully licensed and insured U.S. physician, board-certified in their specialty and licensed in your state.

• How fast does my medication arrive?

  Most prescriptions ship within 24–48 hours of physician approval, with complimentary 2-day delivery from our accredited 503A pharmacy partners. Refrigerated medications ship in temperature-controlled packaging.